1. Orders are posted on the same business day if the payment is received before 2:00 pm. Any payment received after 2 pm will be processed the following business day. Business day is Monday – Friday except public holiday.
  2. Combined postage discount is offered to purchase of multiple items. Simply send a request to us and we will reply to you with combined postage invoice
  3. There are a number of shipping methods available including Express Post, Standard Parcel Post as well as normal letter post. Currently the carriers we used include Australia Post, Fastway Couriers and Hunter Express. 
  4. Express Post – is a “next day delivery” service but only applies to the available network. For remote areas, this service takes 2-3 days to deliver. If you need the item urgently, please choose “Express Post”.
  5. Standard Postage – is a regular post service with lowest cost. Usually takes longer to deliver than Express Post. Wherever  “Free Postage” is offered, Standard Postage is used
  6. We handle the shipment swiftly. If your order is not received within 3 days, please contact us so that we can track your order to avoid any delay
  7. Please contact us should you have any questions regarding the shipment cost.